Handling data with care and delivering a positive experience for our customers is paramount at Concur. To ensure an appropriate level of data security and good customer experience, all apps that integrate and appear in the App Center go through our App Review process.
NOTE: This only applies to developers who are building an integration across multiple clients (i.e., an app that would appear in the App Center or TMC integrations). Concur clients who are using these APIs for interaction with their own data do not need to go through certification.
After your app is approved, your app listing will be reviewed before publishing in the Concur App Center.
Concur conducts an initial application and security review in the sandbox environment. For solutions that process, transmit or store sensitive information, an additional review may be conducted in our sandbox as well as your production environment.
For apps for individual travelers, the fee for App Review is currently being waived. For apps requiring enterprise-level integration or access to corporate information, there are costs for App Review and you will be asked to enter into a partnership agreement. Our partner team at email@example.com will work hand-in-hand with you, and looks forward to hearing from you.
The App Review process includes a review of: