To ask Concur and other developers questions about the platform, use the forums.
Find our most up-to-the-minute information on service availability in both our North America and EMEA Data Centers here.
The Concur platform undergoes routine maintenance according to the following schedule. During these maintenance periods, the service may be unavailable. Unplanned maintenance is performed rarely, and limited to high priority fixes. During downtime, any request to Concur Connect will receive an HTTP 503 error code.
Every week, starting Friday at 9 PM PST and ending at 1 AM PST on Saturday
The service may be unavailable starting at 6 PM PST and ending at 11 PM PST on the following dates:
If you’re a Concur administrator, support contact information can be found here: https://www.concur.com/en-us/contact Individual users should request assistance from their company’s internal help desk or their company’s Concur administrator. Please do not use the developer support tools to submit support requests from Concur administrators or individual users.