Update Reservation with Supplier

This request is sent when the Travel user updates an existing ground transportation reservation.

Limitations

Access to this documentation does not provide access to the API. 

Request

URI

The Ground Transportation direct connect sends the relevant information to a URI that the travel supplier maintains. The standard location is:

https://{servername}/concur/groundtransportation

The URI is configured by the supplier when registering the partner application.

Headers

Accept Header

application/xml

Authorization Header

Authentication header with Base64 encoded basic authentication credentials (login ID and password) is required. The basic authentication credentials are established during the application review process.

Authorization: Basic {Base64 encoded LoginID:Password}

Request Body

The request will contain a CC_LimoUpdateRequest parent element, containing the following child elements:

Element Required? Description
ReservationID   The unique identifier for the reservation.
CorporateClient   The corporate client the booking is on behalf of. This parent element contains a CompanyCode child element containing the code for the company of the client.
Booker   The user booking the reservation. For information about the child elements of this parent element, see the Booker elements table below.
PrimaryPassenger   The passenger contact name for the reservation. For information about the child elements of this parent element, see the PrimaryPassenger elements table below.
ServiceType   The type of service requested. Will contain one of the following values:
100: Point to point
110: One way to airport
111: One way from airport
120: One way to train station
121: One way from train station
200: Hourly
300: Airport to airport
ClassOfService   The requested service class. Will contain one of the following values:
100: Normal
200: High
300: Highest

If this value is not provided by the user, it will default to 100.
PickupLocation   The pick up location. For information about the child elements of this parent element, see the PickupLocation elements table below.
DropoffLocation   The drop off location. For information about the child elements of this parent element, see the DropoffLocation elements table below.
StartDateTime   The time, in GMT, that the reservation must begin. Format: 2015-05-19T18:00:00
EndDateTime   The time, in GMT that the reservation will end. Provided for hourly reservations. Format: 2015-05-19T18:00:00
PickupInstructions   Additional instructions about the pick up request.
DropoffInstructions   Additional instructions about the drop off request.
LanguageCode   The language of the traveler. Will be one of the following options:
en: English
en-us: English (US)
en-gb: English (UK)
fr: French
fr-ca: French (Canadian)
de: German
pt: Portuguese
es: Spanish
nl: Dutch
it: Italian
ja: Japanese
pl: Polish
pt-br: Portuguese (Brazilian)
ru: Russian
hu: Hungarian
ko: Korean
sv: Swedish
zh-cn: Chinese
zh-tw: Traditional Chinese
Currency   The 3-letter ISO 4217 currency code for the reservation amount.
NumPassengers   The number of passengers.
DiscountCode   The discount code information. For information about the child elements of this parent element, see the DiscountCode elements table below.
FormOfPayment   The form of payment for the reservation. For information about the child elements of this parent element, see the FormOfPayment elements table below.
AccountingInfo   The accounting information for the reservation. This parent element contains one or more AccountingField elements: AccountingField1 through AccountingField5. These fields contain detailed accounting information.
RequestedDriver   The name of the requested driver, if available.
SpecialServiceRequest   The details of the special service request, if available.
PickupServiceArrangement   The details of the pickup arrangement, if available.
DropoffServiceArrangement   The details of the dropoff arrangement, if available.
ExtraStopArrangement   The details of the extra stop arrangement, if available.

Booker Elements

Element Description
UserID The user’s SAP Concur user ID.
EmailAddress The user’s email address.
Phone The user’s contact number.

PrimaryPassenger Elements

Element Description
FirstName The contact’s first name.
LastName The contact’s last name.
Phone The contact’s phone number.
Phone2 The contact’s backup phone number.
CellPhone The contact’s cell phone number.
EmailAddress The contact’s email address.

PickupLocation Elements

Element Description
LocationType One of the following: 100 - Address, 200 - Airport, 300 - Train station.
Airport Refer to the Airport elements table. Provided if the LocationType = 200.
TrainStation Refer to the Train Station elements table. Provided if the LocationType = 300.
Address The street address of the location. Provided if the LocationType = 100.
City The location city.
State The location state. Preferably 2 characters, max 10 characters.
Country The location’s 2 character ISO 3166-1 alpha-2 country code. Example: US
PostalCode The location postal code.
ExtraNotes Additional notes about the location. Example: Ring doorbell, Holiday Inn, etc.

DropoffLocation Elements

Element Description
LocationType One of the following: 100 - Address, 200 - Airport, 300 - Train station, 400 - As directed.
Airport Refer to the Airport elements table. Provided if the LocationType = 200.
TrainStation Refer to the Train Station elements table. Provided if the LocationType = 300.
Address The street address of the location. Provided if the LocationType = 100.
City The location city.
State The location state. Preferably 2 characters, max 10 characters.
Country The location’s 2 character ISO 3166-1 alpha-2 country code. Example: US
PostalCode The location postal code.
ExtraNotes Additional notes about the location. Example: Apartment Building, gravel driveway, etc.

DiscountCode Elements

Element Name Description
CorporateID The user’s corporate ID.
VendorCode The user’s vendor code.
DiscountNumber The user’s discount number.

FormOfPayment Elements

Element Description
CreditCard If present, the passenger will pay with credit card. Refer to the Credit Card Elements table for the child elements.
Cash If present, the passenger will pay cash.
Check If present, the passenger will pay with a check.
DirectBilling If present, the passenger will pay through direct billing.

Airport Elements

Element Name Description
AirportCode The IATA code for the airport.
Flight The flight information. For information about the child elements of this parent element, see the Flight elements table below.

Flight Elements

Element Name Description
CarrierCode The airline code.
FlightNumber The flight number.
ArrivalDateTime The flight arrival time. Only provided for the PickupLocation element. Format: 2015-05-19T18:00:00
DepartureDateTime The flight departure time. Only provided for the DropoffLocation element. Format: 2015-05-19T18:00:00

Train Station Elements

Element Name Required/Optional Data Type Description
StationCode     The station code.
StationName     The name of the station.
City     The city the station is located in.
State     The state the station is located in. Preferably 2 characters, max 10 characters.
Train     The train information. For information about the child elements of this parent element, see the Train elements table below.

Train Elements

Element Name Description
CarrierCode The code of the train carrier.
CarrierName The name of the train carrier.
TrainNumber The train number.
ArrivalDateTime The train arrival time. Only provided for the PickupLocation element. Format: 2015-05-19T18:00:00
DepartureDateTime The train departure time. Only provided for the DropoffLocation element. Format: 2015-05-19T18:00:00

Credit Card Elements

Element Name Description
Type The card type.
Number The card number.
Expiration The card expiration date. Format: 2013-02-19
Name The name on the card.
Address The street information of the billing address of the car.
City The city of the billing address of the car.
State The state of the billing address of the car.
Country The country of the billing address of the car.
PostalCode The postal code of the billing address of the car.

Response

The supplier responds to the update request with the reservation details.

Content Types

application/xml

Response Schema

The response will include a CC_LimoUpdateReply parent element, with the following child elements:

Element Required? Description
Error Y The error information, if an error occurred. For information about the child elements of this parent element, see the Error elements table below.
ReservationID N The identifier for the reservation.
Status N The status of the reservation. The value will be one of the following:
RB: Reservation Booked
RA: Reservation Accepted
RD: Reservation Declined
CB: Change Booked
CA: Change Accepted
CD: Change Declined
XB: Cancellation Requested
XA: Cancellation Accepted
XD: Cancellation Declined
RC: Reservation Closed
ConfNum N The confirmation number for the reservation.
CancelPolicy N The cancellation policy for the reservation.
CancelNum N The cancellation number for the reservation.
PrimaryPassenger Y The passenger contact name for the reservation. For information about the child elements of this parent element, see the PrimaryPassenger elements table above.
ServiceType Y The type of service requested. Will contain one of the following values:
100: Point to point
110: One way to airport
111: One way from airport
120: One way to train station
121: One way from train station
200: Hourly
300: Airport to airport
ClassOfService N The requested service class. Will contain one of the following values:
100: Normal
200: High
300: Highest

If this value is not provided by the user, it will default to 100.
PickupLocation Y The pick up location. For information about the child elements of this parent element, see the PickupLocation elements table above.
DropoffLocation Y The drop off location. For information about the child elements of this parent element, see the DropoffLocation elements table above.
StartDateTime Y The time, in GMT, that the reservation must begin. Format: 2015-05-19T18:00:00
EndDateTime N The time, in GMT that the reservation will end. Provided for hourly reservations. Format: 2015-05-19T18:00:00
PickupInstructions N Additional instructions about the pick up request.
DropoffInstructions N Additional instructions about the drop off request.
LanguageCode Y The language of the traveler. Will be one of the following options:
en: English
en-us: English (US)
en-gb: English (UK)
fr: French
fr-ca: French (Canadian)
de: German
pt: Portuguese
es: Spanish
nl: Dutch
it: Italian
ja: Japanese
pl: Polish
pt-br: Portuguese (Brazilian)
ru: Russian
hu: Hungarian
ko: Korean
sv: Swedish
zh-cn: Chinese
zh-tw: Traditional Chinese
Currency Y The 3-letter ISO 4217 currency code for the reservation amount.
NumPassengers N The number of passengers.
RequestedDriver N The name of the requested driver, if available.
SpecialServiceRequest N The details of the special service request, if available.
PickupServiceArrangement N The details of the pickup arrangement, if available.
DropoffServiceArrangement N The details of the dropoff arrangement, if available.
ExtraStopArrangement N The details of the extra stop arrangement, if available.
RateInfo Y The booked rate details. Refer to the Rate Information elements table below for more information.
Vehicle Y The vehicle details. For information about the child elements of this parent element, see the Vehicle elements table below.
Vendor Y The reservation vendor. For information about the child elements of this parent element, see the Vendor elements table below.
FormOfPayment Y The form of payment for the reservation. For information about the child elements of this parent element, see the FormOfPayment elements table below.
RateDisclaimer N Disclaimer text about the rate.
ProviderFeedback N Any additional feedback from the supplier.
AccountingInfo N The accounting information for the reservation. This parent element contains one or more AccountingField elements: AccountingField1 through AccountingField5. These fields contain detailed accounting information.

Error Elements

Element Description
ErrorCode The code for the error. Will contain one of the following values:
100: Pickup/dropoff location related error
200: Pickup/dropoff time related error
300: Other request parameters related error
400: Credential related error
500: No rate/service available
600: FOP related error
900: Unknown error
ErrorSource The source of the error.
ErrorDescription The additional error information.

Vehicle Elements

Element Description
VehicleType One of the following values:
100: Sedan
200: Limo
250: Stretch Limo
300: SUV
350: Stretch SUV
400: Van
450: Mini-Bus
500: Motor Coach
600: Shuttle
700: Trolley
800: Carriage
900: Any
Description The vehicle description.
MaxPassengers The maximum number of passengers for the car. Must be greater than zero.
VehicleID Information to identify the specific vehicle.

Rate Information Elements

Element Name Required? Data Type Description
RateID Y   The rate identifier.
Rate Y   The BasePrice + ServiceCharge + SurCharge + Tax
RateTypeCode Y   The code for the rate type. Will be one of the following options:
F: Flat rate
H: Hourly
E: Estimated amount
N: Currently not available
CategoryCode N   Extra information that will be passed back during sell request to help identify the rate.
Currency Y   The 3-letter ISO 4217 currency code for the rate amount.
NoRateText N   Explanation of rate type. Provided if RateTypeCode = N
MinHours N   The minimum number of hours for the reservation.
DiscountType N   The type of discount applied.
BasePrice N   The reservation price without taxes, surcharges or service charges.
ServiceCharge N   The service charge for the reservation.
SurCharge N   This element contains the desc attribute, with text describing the reason for the surcharge. Example: <SurCharge desc="fuel">
Tax N   The reservation tax.
ExtraPickupCharge N   Any additional fees for the pickup service.
ExtraDropoffCharge N   Any additional fees for the drop off service.
OptionalExtraStopCharge N   The charge for any additional stops.
OptionalExtraTimeCharge N   The charge for each additional hour.

Vendor Elements

Element Description
VendorCode The vendor code for the vendor.
VendorName The vendor’s name.
PhoneNumber The vendor’s phone number.

FormOfPayment Elements

Element Description
CreditCard If present, the passenger will pay with credit card. Refer to the Reply Credit Card elements table for the child elements.
Cash If present, the passenger will pay cash.
Check If present, the passenger will pay with a check.
DirectBilling If present, the passenger will pay through direct billing.

Airport Elements

Element Name Description
AirportCode The IATA code for the airport.
Flight The flight information. For information about the child elements of this parent element, see the Flight elements table below.

Flight Elements

Element Name Description
CarrierCode The airline code.
FlightNumber The flight number.
ArrivalDateTime The flight arrival time. Only provided for the PickupLocation element. Format: 2015-05-19T18:00:00
DepartureDateTime The flight departure time. Only provided for the DropoffLocation element. Format: 2015-05-19T18:00:00

Train Station Elements

Element Name Required/Optional Data Type Description
StationCode     The station code.
StationName     The name of the station.
City     The city the station is located in.
State     The state the station is located in. Preferably 2 characters, max 10 characters.
Train     The train information. For information about the child elements of this parent element, see the Train elements table below.

Train Elements

Element Name Description
CarrierCode The code of the train carrier.
CarrierName The name of the train carrier.
TrainNumber The train number.
ArrivalDateTime The train arrival time. Only provided for the PickupLocation element. Format: 2015-05-19T18:00:00
DepartureDateTime The train departure time. Only provided for the DropoffLocation element. Format: 2015-05-19T18:00:00

Reply Credit Card Elements

Element Name Required? Description
Type The card type.  
Number The card number.  
Expiration The card expiration date. Format: 2013-02-19  

Examples

XML Example Request

POST /concur/groundtransportation HTTPS/1.1
Host: example.com
Authorization: Basic ...
Content-Type: application/xml
Content-Length: {length of content body}

<CC_LimoUpdateRequest>
    <ReservationID>1234</ReservationID>
    <CorporateClient>
        <CompanyCode>339</CompanyCode>
    </CorporateClient>
    <Booker>
        <UserID>55414</UserID>
        <EmailAddress>cmiller@example.com</EmailAddress>
        <Phone>5551234567</Phone>
    </Booker>
    <PrimaryPassenger>
        <FirstName>Chris</FirstName>
        <LastName>Miller</LastName>
        <Phone>5551234567</Phone>
        <Phone2>5551234568</Phone2>
        <CellPhone>5551234555</CellPhone>
        <EmailAddress>cmiller@example.com</EmailAddress>
    </PrimaryPassenger>
    <ServiceType>110</ServiceType>
    <ClassOfService />
    <PickupLocation>
        <LocationType>100</LocationType>
        <Airport>
            <AirportCode />
            <Flight>
                <CarrierCode />
                <FlightNumber />
                <ArrivalDateTime />
            </Flight>
        </Airport>
        <TrainStation>
            <StationCode />
            <StationName />
            <City />
            <State />
            <Train>
                <CarrierCode />
                <CarrierName />
                <TrainNumber />
                <ArrivalDateTime />
            </Train>
        </TrainStation>
        <Address>209 Madison St</Address>
        <City>Alexandria</City>
        <State>VA</State>
        <Country>US</Country>
        <PostalCode>22314</PostalCode>
        <ExtraNotes />
    </PickupLocation>
    <DropoffLocation>
        <LocationType>200</LocationType>
        <Airport>
            <AirportCode>DCA</AirportCode>
            <Flight>
                <CarrierCode>UA</CarrierCode>
                <FlightNumber>333</FlightNumber>
                <DepartureDateTime>2012-02-19T11:29:00</DepartureDateTime>
            </Flight>
        </Airport>
        <TrainStation>
            <StationCode />
            <StationName />
            <City />
            <State />
            <Train>
                <CarrierCode />
                <CarrierName />
                <TrainNumber />
                <DepartureDateTime />
            </Train>
        </TrainStation>
        <Address />
        <City />
        <State />
        <Country />
        <PostalCode />
        <ExtraNotes />
    </DropoffLocation>
    <StartDateTime>2012-02-19T09:00:00</StartDateTime>
    <EndDateTime />
    <PickupInstructions>pick me up</PickupInstructions>
    <DropoffInstructions>None</DropoffInstructions>
    <LanguageCode>en-us</LanguageCode>
    <Currency>USD</Currency>
    <NumPassengers>1</NumPassengers>
    <DiscountCode>
        <CorporateID />
        <VendorCode />
        <DiscountNumber />
    </DiscountCode>
    <FormOfPayment>
        <Cash />
        <Check />
        <DirectBilling />
        <CreditCard>
            <Type>VI</Type>
            <Number>XXXXXXXXXXXX1111</Number>
            <Expiration>2013-02-19</Expiration>
        </CreditCard>
    </FormOfPayment>
    <AccountingInfo>
        <AccountingField1>715</AccountingField1>
        <AccountingField2>temp@outtask.com</AccountingField2>
        <AccountingField3>11</AccountingField3>
        <AccountingField4>Development</AccountingField4>
        <AccountingField5/>
    </AccountingInfo>
    <RequestedDriver />
    <SpecialServiceRequest />
    <PickupServiceArrangement />
    <DropoffServiceArrangement />
    <ExtraStopArrangement />
</CC_LimoUpdateRequest>

XML Example of Successful Response

HTTPS/1.1 200 OK
Content-Type: application/xml
Content-Length: {length of content body}

<CC_LimoUpdateReply>
    <Error>
        <ErrorCode />
        <ErrorSource />
        <ErrorDescription />
    </Error>
    <ReservationID>1234</ReservationID>
    <Status>RB</Status>
    <ConfNum/>
    <CancelPolicy />
    <CancelNum/>
    <PrimaryPassenger>
        <FirstName>Chris</FirstName>
        <LastName>Miller</LastName>
        <Phone>5551234567</Phone>
        <Phone2>5551234568</Phone2>
        <CellPhone>5551234555</CellPhone>
        <EmailAddress>cmiller@example.com</EmailAddress>
    </PrimaryPassenger>
    <ServiceType>110</ServiceType>
    <ClassOfService />
    <PickupLocation>
        <LocationType>100</LocationType>
        <Airport>
            <AirportCode />
            <Flight>
                <CarrierCode />
                <FlightNumber />
                <ArrivalDateTime />
            </Flight>
        </Airport>
        <TrainStation>
            <StationCode />
            <StationName />
            <City />
            <State />
            <Train>
                <CarrierCode />
                <CarrierName />
                <TrainNumber />
            </Train>
        </TrainStation>
        <Address>209 Madison St #400</Address>
        <City>Alexandria</City>
        <State>VA</State>
        <Country>US</Country>
        <PostalCode>22314</PostalCode>
        <ExtraNotes />
    </PickupLocation>
    <DropoffLocation>
        <LocationType>200</LocationType>
        <Airport>
            <AirportCode>DCA</AirportCode>
            <Flight>
                <CarrierCode>UA</CarrierCode>
                <FlightNumber>333</FlightNumber>
                <DepartureDateTime>2012-02-19T11:29:00</DepartureDateTime>
            </Flight>
        </Airport>
        <TrainStation>
            <StationCode />
            <StationName />
            <City />
            <State />
            <Train>
                <CarrierCode />
                <CarrierName />
                <TrainNumber />
                <DepartureDateTime />
            </Train>
        </TrainStation>
        <Address />
        <City />
        <State />
        <Country />
        <PostalCode />
        <ExtraNotes />
    </DropoffLocation>
    <StartDateTime>2012-02-19T09:00:00</StartDateTime>
    <EndDateTime />
    <PickupInstructions>pick me up</PickupInstructions>
    <DropoffInstructions>None</DropoffInstructions>
    <LanguageCode>en-us</LanguageCode>
    <Currency>USD</Currency>
    <NumPassengers>1</NumPassengers>
    <RequestedDriver />
    <SpecialServiceRequest />
    <PickupServiceArrangement />
    <DropoffServiceArrangement />
    <ExtraStopArrangement />
    <RateInfo>
        <RateID>5</RateID>
        <Rate>42.50</Rate>
        <RateTypeCode>E</RateTypeCode>
        <CategoryCode />
        <MinHours />
        <Currency>US</Currency>
        <NoRateText />
        <DiscountType />
        <BasePrice>35.00</BasePrice>
        <ServiceCharge>5.00</ServiceCharge>
        <SurCharge desc="fuel">1.00</SurCharge>
        <Tax>1.50</Tax>
        <ExtraPickupCharge />
        <ExtraDropoffCharge />
        <OptionalExtraStopCharge />
        <OptionalExtraTimeCharge />
        <Message />
    </RateInfo>
    <RateDisclaimer />
    <Vehicle>
        <VehicleType>100</VehicleType>
        <Description>This is a Sedan.</Description>
        <MaxPassengers>1</MaxPassengers>
        <VehicleID>12</VehicleID>
    </Vehicle>
    <Vendor>
        <VendorCode>LML</VendorCode>
        <VendorName>LimoVendor</VendorName>
        <PhoneNumber>4354654654</PhoneNumber>
    </Vendor>
    <ProviderFeedback />
    <FormOfPayment>
        <Cash />
        <Check />
        <DirectBilling />
        <CreditCard>
            <Type>VI</Type>
            <Number>XXXXXXXXXXXX1111</Number>
            <Expiration>2013-02-19</Expiration>
        </CreditCard>
    </FormOfPayment>
    <AccountingInfo>
        <AccountingField1>715</AccountingField1>
        <AccountingField2>temp@outtask.com</AccountingField2>
        <AccountingField3>11</AccountingField3>
        <AccountingField4>Development</AccountingField4>
        <AccountingField5/>
    </AccountingInfo>
</CC_LimoUpdateReply>

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