The Travel Profile resource represents a Concur Travel profile that contains travel-related information about a user.

Operations

Detailed descriptions of requests and responses are available in the documentation for each HTTP method.

Get a Travel Profile

This endpoint provides travel profile information for the specified user. The travel profile includes information such as the user’s identity, contact information, rate preferences and discount codes, preferences by travel type, and custom fields.

URI

https://{InstanceURL}/api/travelprofile/v2.0/profile

Request parameters

All request parameters are optional. To identify a specific user by Login ID or XML Sync ID, you can specify the following request parameters:

Parameter Name Parameter Type Data Type Description
userid_type Path string The type of user identification to use. Possible values are: login and xmlsyncid
userid_value Path string The user’s Login ID or XML Sync ID, depending on which user type is selected. This parameter must be provided in conjunction with the userid_type parameter.

Headers

Content-Type header

application/xml

Authorization header

Authorization: OAuth {access_token}

Where access_token is the OAuth 2.0 access token of the user whose travel profile information you want to retrieve.

Create / Update Travel Profile

Creating/Updating a Profile uses the same model as what is retrieved.

Helpful Tips

  • Minimum elements required to create a new user include:
    • FirstName
    • LastName
    • TravelConfigID (used to verify agency and Company access to create user)
    • LoginID
    • Password
    • RuleClass (uses default rule class if not provided)
  • Omitted elements will be ignored and not updated
  • Empty elements of datatype string will be cleared out; nillable elements will be cleared out if set as nil refer to XSD for nillable elements.

Headers

Content-Type header

application/xml

Authorization header

Authorization: OAuth {access_token}

Where access_token is the OAuth 2.0 access token of the user whose travel profile information you want to retrieve or update.

Schema

The complete schema definition is available here: Travel Profile XSD.

SAP Concur reserves the right to change the XSD. Reading/writing strictly to the XSD will result in breakage as new XML elements are added.

The Profile root element contains:

General

  • Some elements require specific scopes be enabled to receive the data, refer to the table below.
  • Profile fields, such as cost center and division, must be enabled and populated in the Travel site for data to return.
Name Data Type Description Update Create Comments
NamePrefix string The user’s name prefix. Format: nvarchar(60) - - -
FirstName string The user’s first name. Format: nvarchar(60) - Required -
MiddleName string The user’s middle name. Format: nvarchar(60) - - -
LastName string The user’s last name. Format: nvarchar(60) - Required -
NameSuffix string The user’s name suffix. Format: nvarchar(60) - - -
PreferredName string The user’s preferred name. Format: nvarchar(60) - - -
JobTitle string The user’s job title. Format: nvarchar(255) - - -
CostCenter string The user’s cost center. Format: nvarchar(25) - - Requires Company Details scope.
CompanyEmployeeID string The user’s employee ID. Format: nvarchar(48) - - Requires Company Details scope. Must be unique in the company.
Division string The user’s division. Format: nvarchar(60) - - Requires Company Details scope. Must already be setup in the company configuration.
PreferredLanguage string The user’s preferred language locale. Example: United States English is en-US. Format: varchar(20) - - -
EReceiptOptIn boolean Whether the user has opted in to receive e-receipts. Format: true\false - -  
HasOpenBooking boolean Whether the user has the TripLink User (formerly Open Booking User) permission. Format: true\false Cannot Update - -
CountryCode string The country code in from the ISO 3166-1 alpha-2 country code specification. Format: char(2) Cannot Update - -
CompanyName string The user’s company name. Format: nvarchar(255) Cannot Update - -
CompanyID string The user’s company ID. Format: varchar(255) Cannot Update - Requires Company Details scope.
RuleClass string The user’s rule class. Format: nvarchar(60) - - Must already be setup in the company.
TravelConfigID string The user’s TravelConfig. Format: varchar(255) - Required -
MedicalAlerts string The user’s medical alerts. Format: nvarchar(255) - - Requires Medical Alerts Scope.
AgencyNumber string The TravelConfig’s Agency IATA Number. Format: varchar(255) Cannot Update - -
SearchID string The user’s Search ID. Format: varchar(64) - - -
GDSProfileName string The user’s GDS profile name. Format: varchar(60) - - Requires TMC Specific scope.
SabreProfileId string The user’s Sabre Travel Profile Id. Format: varchar(60) - - Requires TMC Specific scope.
UUID string The user’s Unique Identifier. Format: GUID, 32 characters Cannot Update - Requires TMC Specific scope.

NOTE: If MiddleName is provided, the NoMiddleName flag in TSAInfo section is set to false.

EmergencyContact

The emergency contact information provided.

  • Emergency Contact Information scope must be enabled to receive the data.
Name Data Type Description Update Create Comments
Name string The emergency contact name Format: nvarchar(255) - - -
Relationship string The relationship to the user. Values are: Spouse, Brother, Parent, Sister, LifePartner, Other - - -
Phone list - - - If multiple values of the same telephone type are provided, only the last one will be saved. See below for the list elements.
Address Address Street Address. Format: nvarchar(max) - - -

Address

Name Data Type Description Update Create Comments
Street string Street Address. Format: nvarchar(max) - - -
City string The city name. Format: nvarchar(30) - - -
StateProvince string The state or province. Format: nvarchar(30) - - -
CountryCode string The country code in from the ISO 3166-1 alpha-2 country code specification. Format: char(2) - - -
PostalCode string The postal code. Format: nvarchar(20) - - -

Phone List

Name Data Type Description Update Create Comments
PhoneNumber string The emergency contact’s phone number. Format: nvarchar(60) - - No unicode characters.
Type string This contains a “type” attribute with values of DayTime or Alternate. Required Required -

Telephones

The Telephones parent element contains a Telephone child element for each included telephone. The Telephone element has the attributes shown in the Response Class section and contains the following child elements:

Name Data Type Description Update Create Comments
Type attribute string Type of phone. Values are: Home, Work, Fax, Pager, Other, and Cell required required -
ContactOptIn attribute boolean Whether the user has opted in to being contacted on this phone. Only appears when the phone type is Cell. Format: true\false - - -
PrimaryMobile attribute boolean This is the user’s preferred mobile device. Format: true\false - - -
CountryCode string The country code in from the ISO 3166-1 alpha-2 country code specification. Format: Char(2) required (Cell) required (Cell) Required for Cell types.
PhoneNumber string The phone number as entered by the user, which may contain characters such as () or -. Format: nvarchar(60)
required (Cell) required (Cell) Required for Cell types.
Extension string The phone extension. Format: nvarchar(60) - - -
MobileDevice string The OS of the mobile device. Values are:
Android Phone
Android Tablet
Blackberry
iOS Phone
iOS Tablet
Not a smartphone
Other iOS device
Other smartphone
Unknown
Window Mobile		 - - -
MobileName string The name the user assigned to the mobile device. Format: nvarchar(255) - - -

NOTES

  • Telephone Types Other, Pager, Fax, Home, Work, Work2
    • Ignores CountryCode, DeviceName, DeviceType, ContactOptIn, IsPrimaryMobile
    • Only Work (NOT Work2) uses Extension
      • Only a single number can be kept for each of these types. If more than one of each type is provided, W016 warning message is returned.
  • Multiple cell phones can be updated, but will sync to the list provided. Cell phones missing from that list that currently associate with the user will be deleted.
  • PrimaryMobile:
    • If there is not exactly one (1) PrimaryMobile specified in changing cell phones, then all cell phone changes will be rejected. If only one (1) cell phone is provided, it is marked as primary.

Addresses

The Addresses parent element contains an address child element for each included address. The address element has the attributes shown in the response class section and contains the following child elements:

NOTE: The values returned for the Address child elements are as entered by the user. The fields do not enforce formatting and may have a wide variety of values.

Name Data Type Description Update Create Comments
Type attribute string Address type. Values are: Home or Work required required If multiple values are provided for either address type, the last one will be the one saved in the creation/update.
Street string Street Address. Format: nvarchar(max) - - -
City string The city name. Format: nvarchar(30) - - -
StateProvince string The state or province. Format: nvarchar(30) - - -
CountryCode string The country code in from the ISO 3166-1 alpha-2 country code specification. Format: char(2) - - -
PostalCode string The postal code. Format: nvarchar(20) - - -
Longitude string Longitude value of Work Address. Cannot Update - -
Latitude string Latitude value of Work Address. Cannot Update - -

NationalIDs

The NationalIDs parent element contains a NationalID child element for each included National ID. The NationalID element contains the following child elements:

Name Data Type Description Update Create Comments
NationalIDNumber string The user’s national identification number. Format: nvarchar(100) - - No unicode accepted. Only saves one national ID value. If multiple are provided, W016 warning message is returned.
IssuingCountry string The country the national ID was issued in. Format: varchar(2) - - -
Expiration date The expiration date of the national ID. Format: YYYY-MM-DD - - Min - 01/01/1753, Max - 12/31/9999

NOTE: Only one National ID can be accepted.

DriversLicenses

The DriversLicenses parent element contains a DriversLicense child element for each included licenses.

  • The DriversLicense element contains the following child elements:
Name Data Type Description Update Create Comments
DriversLicenseNumber string The user’s driver license identification number. Format: nvarchar(100) - - Only saves one Drivers License Number value. If multiple are provided, W016 warning message is returned.
IssuingCountry string The country the license was issued in. Format: varchar(2) - - -
IssuingState string The state the license was issued in. Format: nvarchar(30) - - -
Expiration date The expiration date of the license. Format: YYYY-MM-DD - - Min - 01/01/1753, Max - 12/31/9999

NOTE: Only one Drivers License can be accepted.

HasNoPassport

A flag which is triggered automatically when adding a new passport to a user.

  • Passport Visa Information scope must be enabled to receive or update the data.
Name Data Type Description Update Create Comments
HasNoPassport boolean Format: true\false. - If passport value added, then this value becomes false.  

Passports

A list of passports in the user’s profile:

  • Passport Visa Information scope must be enabled to receive the data.
Name Data Type Description Update Create Comments
PassportNumber string The user’s passport number. Format: nvarchar(100) Required Required -
PassportNationality string The user’s passport nationality. Format: char(2) Required Required -
PassportExpiration date The date the user’s passport expires. Format: YYYY-MM-DD - - Min - 01/01/1900, Max - 06/06/2079
PassportDateIssued date The date the user’s passport was issued. Format: YYYY-MM-DD - - Min - 01/01/1900, Max - 06/06/2079
PassportCityIssued string The city the user’s passport was issued in. Format: nvarchar(60) - - -
PassportCountryIssued string The country code in from the ISO 3166-1 alpha-2 country code specification. Format: char(2) - - -

NOTE: there can only be 2 passports associated to a user. If more than two passports are provided, W016 warning message is returned.

Visas

A list of visas in the user’s profile.

  • Passport Visa Information scope must be enabled to receive or update the data.
Name Data Type Description Update Create Comments
VisaNationality string The user’s visa nationality. Format: char(2) Required Required -
VisaNumber string The user’s visa nationality. Format: nvarchar(100) Required Required -
VisaType string The user’s visa type. Values are Unknown, SingleEntry, DoubleEntry, MultiEntry, ESTA, ETA, and SchengenVisa. - - -
VisaDateIssued date The date the user’s visa was issued. Format: YYYY-MM-DD - - Min - 01/01/1900 Max - 06/06/2079
VisaExpiration date The date the user’s visa expires. Format: YYYY-MM-DD - - Min -01/01/1900 Max - 06/06/2079
VisaCityIssued string The city the user’s visa was issued in. Format: nvarchar(60) - - -
VisaCountryIssued string The country code in from the ISO 3166-1 alpha-2 country code specification. Format: char(2) - - -

NOTE: Visas will sync with existing visas. Any existing Visas not provided in the list will be deleted.

EmailAddresses

The EmailAddresses parent element contains an EmailAddress child element for each included email address. It contains the following child element:

Name Data Type Description Update Create Comments
EmailAddress string The user’s email address. Format: Varchar(255) - - -
Contact attribute boolean The Contact attribute specifies whether the email address should be used for travel notifications. Format: true\false. - - -
Type attribute string The type of email address. Values are: Business, Personal, Supervisor, TravelArranger, Business2, Other1, and Other2. Required Required Supervisor and TravelArranger cannot be updated. Only 1 of each type is allowed. W016 Error is returned

RatePreferences

The RatePreferences parent element contains the following child element:

Name Data Type Description Update Create Comments
AAARate boolean Whether the user is eligible for the AAA rate. Format: true\false - - -
AARPRate boolean Whether the user is eligible for the AARP rate. Format: true\false - - -
GovtRate boolean Whether the user is eligible for the Government rate. Format: true\false - - -
MilitaryRate boolean Whether the user is eligible for the Military rate. Format: true\false - - -

DiscountCodes

The DiscountCodes parent element contains a DiscountCode child element for each included discount code.

Name Data Type Description Update Create Comments
DiscountCode string The discount code for the specified vendor. - - unable to update
Vendor attribute string Specifies the name of the vendor for the discount code. - - unable to update

NOTE: Discount code elements are not available to create or update.

Air

The Air parent element contains the user’s air travel preferences and contains the following child elements:

Name Data Type Description Update Create Comments
AirMemberships - The AirMemberships element only appears if the request came from a travel supplier for this travel type, or from a TMC. This element contains AirMembership child elements. - - -
Seat - This element contains air seat child elements. - - -
Meals string This parent element contains the MealCode child element that indicates the meal preference of the traveler. See Reference for possible values. - - Defaults to Regular Meal
HomeAirport string The user’s home airport. varchar(3) - - Must be an existing IATA code.
AirOther string Other Air related description - - -
Air Memberships
Name Data Type Description Update Create Comments
VendorCode string The code for the vendor that manages the loyalty program. varchar(2) Required Required Must be a valid VendorCode for the membership type. This list can be made available upon request.
AccountNo string The user’s account identifier in the loyalty program. varchar(60) Required Required -
Status string Name of the user’s current level in the loyalty program. varchar (100) - - -
StatusBenefits string Description of a benefit of the loyalty program at the current status. - - -
PointTotal string The user’s total number of points in the loyalty program. - - -
SegmentTotal string The user’s total segments in the loyalty program. - - -
NextStatus string Name or description of next higher status level in the loyalty program. - - -
PointsUntilNextStatus string Loyalty points required to next status level. - - -
SegmentsUntilNextStatus string Booking segments to next status level. - - -
IsSenator boolean Lufthansa specific field. Format: true\false - - -
Seat
Name Data Type Description Update Create Comments
InterRowPositionCode string Preferred position in an airplane row. Format: Window, Aisle, Middle, DontCare. - - -
SectionPositionCode string Preference for position in plane. Format: Bulkhead, Forward, Rear, ExitRow, DontCare. - - -

Rail

The Rail parent element contains the user’s rail travel preferences and contains the following child elements:

Name Data Type Description Update Create Comments  
Seat string This element contains seat preferences. Format: Aisle, Window, DontCare - - -  
Coach string This element contains coach preferences. Format: Compartment, Coach, CoachWithTable, DontCare - - -  
NoiseComfort string This element contains noise comfort preferences. Format: QuietSpace, MobileSpace, DontCare - - -  
Bed string This element contains bed preferences. Format: Lower, Upper, Middle, DontCare - - -  
BedCategory string This element contains bed category preferences. Format: WomenOnly, MenOnly, DontCare - - -  
Berth string This element contains berth preferences. Format: Lower, Upper, Middle, DontCare - - -  
Deck string This element contains deck preferences. Format: Lower, Upper, DontCare - - -  
SpaceType string This element contains space type preferences. Format: Panorama, SeatWithTable, Solo, Salon, Kiosk, InclineSeat, DuoSideBySide, DuoFaceToFace, Club6, Club4, Carre, DisabledCompanionSpace, DontCare - - -  
FareSpaceComfort string This element contains fare space comfort preferences. Format: DedicatedBusiness, Business, IntermediateLeisure, Leisure, StandardLeisure, DontCare - - -  
SpecialMeals string This element contains special meal preferences. Format: LowFat, LowSalt, GlutenFree, Diabetic, Muslim, Kosher, Vegetarian, VegetarianLactoOvo, DontCare - - -  
Contingencies string This element contains contingencies preferences. Format: Bike, WomenOnly, WheelchairSpace, DontCare - - -  
RailMemberships - This element contains RailMembership child elements - - - -
Rail Membership
Name Data Type Description Update Create Comments  
VendorCode string The code for the vendor that manages the loyalty program. varchar(2) Required Required Must be a Valid Vendor Code for the Membership Type. This list can be made available upon request.  
AccountNo string The user’s account identifier in the loyalty program. varchar(60) Required Required See Below.  
Status string Name of the user’s current level in the loyalty program. varchar (100) - - -  
StatusBenefits string Description of a benefit of the loyalty program at the current status. - - -  
PointTotal string The user’s total number of points in the loyalty program. - - -  
SegmentTotal string The user’s total segments in the loyalty program. - - -  
Expiration DateTime The user’s expiration date in the loyalty program. Min - 01/01/1753, Max - 12/31/9999 - - - -
NextStatus string Name or description of next higher status level in the loyalty program. - - -  
PointsUntilNextStatus string Loyalty points required to next status level. - - -  
SegmentsUntilNextStatus string Booking segments to next status level. - - -  
BahnCardClass string Bahn card class. Valid values are First and Second. - - -  
BahnCardType string Bahn card type. Valid values include NA (for non-rail programs), Card25, Card50, Card100, Business25, and Business50. - - -  

Car

The Car parent element contains the user’s car travel preferences. It contains the following child elements:

Name Data Type Description Update Create Comments
CarSmokingCode string Smoking car preferred. Format: DontCare, NonSmoking, Smoking - - -
CarGPS boolean Car GPS preference. Format: true\false. - - -
CarType string Car type preference. Values are:
DontCare
Mini
Economy
EconomyHybrid
Compact
CompactHybrid
Intermediate
IntermediateHybrid
Standard
StandardHybrid
FullSize
FullSizeHybrid
MiniVan
Luxury
Premium
StandardSUV
IntermediateSUV
FullSizeSUV
FullSizePickup
Specialized		 - - -
CarMemberships - The CarMemberships element only appears if the request came from a travel supplier for this travel type, or from a TMC. This element contains CarMembership child elements for each included membership. - - -
CarOther string Other Car related description. Format: varchar(30) - - -
CarSkiRack boolean Car ski rack preference. Format: true\false. - -  
CarTransmission string Car transmission type. Values are: DontCare, Automatic, Manual - - -
Car Memberships
Name Data Type Description Update Create Comments
VendorCode string The code for the vendor that manages the loyalty program. varchar(2) Required Required Must be a Valid Vendor Code for the Membership Type. This list can be made available upon request.
AccountNo string The user’s account identifier in the loyalty program. varchar(60) Required Required See Below.
Status string Name of the user’s current level in the loyalty program. varchar (100) - - -
StatusBenefits string Description of a benefit of the loyalty program at the current status. - - -
PointTotal string The user’s total number of points in the loyalty program. - - -
SegmentTotal string The user’s total segments in the loyalty program. - - -
Expiration DateTime The user’s expiration date in the loyalty program. - - Min - 01/01/1753, Max - 12/31/9999
NextStatus string Name or description of next higher status level in the loyalty program. - - -
PointsUntilNextStatus string Loyalty points required to next status level. - - -
SegmentsUntilNextStatus string Booking segments to next status level. - - -

Hotel

The Hotel parent element contains the user’s hotel travel preferences. It contains the following child elements:

Name Data Type Description Update Create Comments
SmokingCode string Smoking room preference. Values: DontCare, NonSmoking,Smoking - - -
HotelMemberships - This parent element only appears if the request came from a travel supplier for this travel type, or from a TMC. This element contains HotelMembership child elements for each included membership. - - -
RoomType string Hotel room preference. Values are: DontCare, King, Queen, Double, Twin, Single, Disability - - -
HotelOther string Other Hotel related description. Format: varchar(30) - - -
PreferFoamPillows boolean Whether the user prefers foam pillows. Format: true\false. - - -
PreferCrib boolean Whether the user prefers to have a crib. Format:true\false. - - -
PreferRollawayBed boolean Whether the user prefers to have a rollaway bed. Format:true\false. - - -
PreferGym boolean Whether the user prefers a hotel with a gym. Format:true\false. - - -
PreferPool boolean Whether the user prefers a hotel with a pool. Format:true\false. - - -
PreferRestaraunt boolean Whether the user prefers a hotel with a restaurant. Format:true\false. - - -
PreferWheelchairAccess boolean Whether the user requires wheelchair access. Format: true\false. - - -
PreferAccessForBlind boolean Whether the user requires a room with access for blind guests. Format:true\false. - - -
PreferRoomService boolean Whether the user prefers a hotel with room service. Format:true\false. - - -
PreferEarlyCheckIn boolean Whether the user prefers a hotel with early check in. Format:true\false. - - -
Hotel Memberships
Name Data Type Description Update Create Comments
VendorCode string The code for the vendor that manages the loyalty program. varchar(2) Required Required Must be a Valid Vendor Code for the Membership Type. This list can be made available upon request.
AccountNo string The user’s account identifier in the loyalty program. varchar(60) Required Required See Below.
Status string Name of the user’s current level in the loyalty program. varchar (100) - - -
StatusBenefits string Description of a benefit of the loyalty program at the current status. - - -
PointTotal string The user’s total number of points in the loyalty program. - - -
SegmentTotal string The user’s total segments in the loyalty program. - - -
Expiration DateTime The user’s expiration date in the loyalty program. - - Min - 01/01/1753, Max - 12/31/9999

CustomFields

The CustomFields parent element contains a CustomField child element for each field.

  • Company Details scope must be enabled to receive the data.
Name Data Type Description Update Create Comments
CustomField string The value of the custom field. Format: varchar(255) - - -
Name attribute string The name of the custom field. Format: varchar(255) Required Required -

Roles

A list of users associated to a user:

Name Data Type Description Update Create Comments
FirstName string The Arranger/Manager’s first name. Format: varchar(60) Cannot Update - -
LastName string The Arranger/Manager’s last name. Format: varchar(60) Cannot Update - -
EmailAddress string The Arranger/Manager’s email address. Format: varchar(255) Cannot Update - -
LoginId string The Login Id for Arranger/Manager Required Required -
Type attribute string The Arranger/Manager’s role. Values are: Arranger, Manager Required Required -
PrimaryIndicatorFlag attribute boolean For Arrangers type, denotes the primary arranger. Format: true\false. - - -

NOTES:

  • FirstName, LastName, and Email cannot be updated.
  • Managers and Arrangers must be in the same company of the user to be assigned.
  • If the PrimaryIndicatorFlag is sent in as true, the arranger will be marked as primary.
  • New arrangers will be marked as travel arrangers only.
  • If multiple primary arrangers are provided, W016 warning message is returned.
  • If multiple managers are provided, W016 warning message is returned.

Sponsors

A list of sponsors associated to a user:

Name Data Type Description Update Create Comments
NonEmployeeUserType string The non-employee’s user type. Values are: Contractor, Student/Intern, Candidate for Hire, Invitational Traveler, Dependent/Spouse, Board Member, Other Required Required -
SponsorName string The sponsor’s name. Format: varchar(255) Cannot Update - -
SponsorshipStartDate date The sponsorship start date. Format: YYYY-MM-DD Required Required -
SponsorshipEndDate date The sponsorship end date. Format: YYYY-MM-DD Required Required -
LoginID string The sponsor’s name. Format: varchar(255) Required Required -

NOTES:

  • The company must allow sponsored users, and the sponsoring user must have the “Sponsor” role to be added to the list of sponsors
  • The sponsoring user must be associated with the same company as the sponsored user.
  • If the association to the sponsoring user already exists, than the data will be updated
  • SponsorshipEndDate must be after SponsorshipStartDate

TSAInfo

The Transportation Security Administration (TSA) details provided.

  • TSA information scope must be enabled to receive the data.
Name Data Type Description Update Create Comments
Gender string The user’s gender. Values are: Male, Female - - -
DateOfBirth date The user’s date of birth. Format: YYYY-MM-DD. Min - 01/01/1900, Max - 06/06/2079 - - -
NoMiddleName boolean Format: true/false - - -
PreCheckNumber string The user’s pre-check number. Format: varchar(255) - - -
RedressNumber string The user’s redress number. Format: varchar(255) - - -

NOTE: NoMiddleName: If the profile has a middle name, NoMiddleName overrides to false

UnusedTickets

A list of unused tickets associated to a user

  • Unused tickets scope must be enabled to receive the data.
Name Data Type Description Update Create Comments
Carrier string The vendor’s name. Format: Varchar(255) Required Required -
TicketNumber string The unused ticket number. Format: Varchar(255) Required Required -
RecordLocator string The unused ticket record locator. Format: Varchar(6) - - -
BaseFare string The base fare of the unused ticket. Format: Varchar(255) - - -
Taxes string The taxes for the unused ticket. Format: Varchar(255) - - -
Fees string The fees for the unused ticket. Format: Varchar(255) - - -
Currency string The currency of the unused ticket. Format: Varchar(3) - - -
TicketType string The type of unused ticket. Format: Varchar(1) - - -
IssueDate date The date of issue for the unused ticket. Format: YYYY-MM-DD. - - Min - 01/01/1753, Max - 12/31/9999
ExpirationDate date The date of expiration for the unused ticket. Format: YYYY-MM-DD. - - Min - 01/01/1753, Max - 12/31/9999
Notes string Notes associated to the unused ticket. Format: Varchar(255) - - -

SouthwestUnusedTickets

A list of unused Southwest tickets associated to a user.

  • Unused tickets scope must be enabled to receive the data.
Name Data Type Description Update Create Comments
RecordLocator string The unused ticket record locator. Format: Varchar(255) Required - -
TicketAmount string The amount of the unused ticket. Format: Varchar(255) - - -
Currency string The currency of the unused ticket. Format: Varchar(3) - - -
ExpirationDate date The date of expiration for the unused ticket. Format: YYYY-MM-DD. - - Min - 01/01/1753, Max - 12/31/9999

AdvantageMemberships

A list of advantage memberships associated to a user:

Name Data Type Description Update Create Comments
VendorCode string The code for the vendor that manages the membership program. Format: Varchar(2) Required Required -
VendorType string The vendor type. Values are: Air, Rail, Car, Hotel Required Required -
ProgramNumber string The membership program number. Format: Varchar(20) Required Required -
OriginCode string The origin code. Format: Varchar(12) - - -
DestinationCode string The destination code. Format: Varchar(12) - - -
ProgramCode string The program code. Format: Varchar(20) Required Required -
ExpirationDate date Expiration date. Format: YYYY-MM-DD. Min - 01/01/1900, Max - 06/06/2079 - - -
OptionCode string The option code. Format: Varchar(20) - - -
ProgramName string The program name. Format: Varchar(20) Cannot Update - -

NOTES:

  • For List of available advantage memberships See Reference
  • Multiple memberships for the same VendorType, VendorCode, ProgramCode, and CardNumber are identified and a warning is thrown.
  • OriginStationCode and DestinationStationCode fields are deprecated and should no longer be used. Use OriginCode and DestinationCode instead.

Possible Warnings and Error Messages

Error in XML Document

This error message occurs, when the XML is not formatted in such a way that it can be read.

<Error>
  <Message>There is an error in XML document (1, 147).</Message>
  <Server-Time>2017-06-22T16:51:37</Server-Time>
  <Id>3BDBC49E-8793-4515-BA0E-F9C71ADA7330</Id>
</Error>

The best way to find the cause of the error is by taking the body of your message and comparing it against the Travel Profile XSD. You can use free online sites to validate such as https://www.freeformatter.com/xml-validator-xsd.html

Standard Error Codes

The codes and types of messages that can be returned on updates and creates:

CODE Message Type Notes Example
S001 Success Process completed successfully. Success, no errors or warnings reported.
E001 No Access No access to user data. -
E002 Required Field Missing The field noted is required for updates or creates, no changes were made. -
W001 Invalid Regex The given data does not match the expected regex. -
W002 Invalid Length The given data is too long or too short. -
W003 Not Found In Company The given user was not found in the company. -
W004 Duplicate Entry The given data is duplicated and not allowed. -
W005 Duplicate LoginId The given LoginID is duplicated. -
W006 Out of Range The given data is out of range. -
W007 Field is Required The given field cannot be cleared. -
W009 Invalid Account Number Account number check failed due to length, Luhn, etc. -
W010 Invalid Vendor Code Vendor code given is invalid. -
W011 Cannot Change The given field cannot be altered. -
W012 Primary Cell Number Error Data violates one primary cell phone requirement. -
W013 Invalid Custom Field The data provided is invalid for the custom field. -
W014 Invalid Date Range The data provided is outside of acceptable date range. -
W015 Invalid GUID The GUID is invalid. -
W016 Too Many Items There are too many items in the given list. -
W017 No Access to VendorCode The user lacks access to the given vendor code. -

If incorrect API credentials are provided, the service will return the standard response, e.g. 403 Forbidden. In some cases, the API will return additional information when producing a 400, Bad Request, response. It may contain the following codes in the response’s body:

  • EC1 : The user was not found in database.
  • EC2: The user is not a company admin, or the company ID does not match the user’s company ID.
  • EC3: The user is not an agency admin, the agency company ID is null, or if agency company ID does not match the user’s agency company ID.
  • EC4: If the application’s UUID is null, or if the application is configured not to have access to the input travel config.

Examples for Travel Suppliers

Example 1: Get the travel profile for the user associated with the specified OAuth 2.0 access token

Request
GET {InstanceURI}/api/travelprofile/v2.0/profile HTTP/1.1
Authorization: OAuth {access token}

Example 2: Get the travel profile for a user with a specific login ID

Request
GET https://www.concursolutions.com/api/travelprofile/v2.0/profile?userid_type=login&userid_value=cm@example.com HTTP/1.1
Authorization: OAuth {access token}

Examples for TMCs

Example 3: Get the travel profile for the user associated with the specified OAuth 2.0 access token

Request
GET {InstanceURI}/api/travelprofile/v2.0/profile HTTP/1.1
Authorization: OAuth {access token}

Example 4: Get the travel profile for a user with a specific login ID

Request
GET https://www.concursolutions.com/api/travelprofile/v2.0/profile?userid_type=login&userid_value=cm@example.com HTTP/1.1
Authorization: OAuth {access token}

Example 5: Create a new user

Request
POST https://www.concursolutions.com/api/travelprofile/v2.0/profile HTTP/1.1
Authorization: OAuth {access token}
Body
<ProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" Action="Create" LoginId="william.never@email.com">
  <General>
    <FirstName>William</FirstName>
    <LastName>Never</LastName>
    <RuleClass>Default Rule Class</RuleClass>
    <TravelConfigID>555</TravelConfigID>
  </General>
  <Password>password123</Password>
</ProfileResponse>

Example 6: Update a user

Request
POST https://www.concursolutions.com/api/travelprofile/v2.0/profile HTTP/1.1
Authorization: OAuth {access token}
Body
<ProfileResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" Action="Update" LoginId="william.never@email.com">
  <General>
    <FirstName>Bill</FirstName>
  </General>
</ProfileResponse>

Get a list of travel profile summaries

This endpoint provides a list of travel profile summaries that have been updated since the specified date. The response is separated into pages.

Request

GET {InstanceURI}/api/travelprofile/v2.0/summary?LastModifiedDate=2015-01-01T01:00:00 HTTP/1.1
Authorization: OAuth {access token}

Request parameters

All request parameters are optional. Available request parameters are as follows:

Parameter Name Required/Optional Parameter Type Data Type Description
LastModifiedDate Required path string The date and time, in UTC, that the profiles must be updated after to be included in the response. Format: YYYY-MM-DDThh:mm:ss
Page Optional path string The number of pages to retrieve. If the page is outside the number of existing pages, the response elements will be empty
ItemsPerPage Optional path string The number of travel profiles per page. The maximum value is 200. The default value is 200.

Headers

Accept header

application/xml

Authorization header
Authorization: OAuth {access_token}

Where access_token is the OAuth 2.0 access token of the user whose travel profile summaries you want to retrieve. If you want to access company-wide travel profile information, the user account associated with the OAuth 2.0 access token must have an SAP Concur account with one of these roles: Web Services Administrator for Professional or Can Administer for Standard.

Schema

The data model of the response for the GET operation. The complete schema definition is also available here: Travel Profile Summary V2 XSD

<ConnectResponse>
  <Metadata>
    <Paging>
      <TotalPages />
      <TotalItems />
      <Page />
      <ItemsPerPage />
      <PreviousPageURL />
      <NextPageURL />
    </Paging>
  </Metadata>
  <Data>
    <ProfileSummary>
      <Status />
      <LoginID />
      <XmlProfileSyncID />
      <ProfileLastModifiedUTC />
    </ProfileSummary>
  </Data>
</ConnectResponse>

Response

ConnectResponse root element

The ConnectResponse root element contains the General, Telephones, Addresses, DriversLicenses, EmailAddresses, RatePreferences, DiscountCodes, Air, Car, Hotel, and CustomFields child elements. It has the attributes shown in the response class section.

Metadata element

The Metadata parent element contains the Paging child element.

Paging elements

The Paging parent element contains contains the paging information for the response and it contains the following child elements:

Element Name Data Type Description
TotalPages string The total number of pages to return.
TotalItems string The total number of profiles the query returned.
Page string The page number for the set of results in the current response.
ItemsPerPage string The number of items set to display per page.
PreviousPageURL string The URI to the previous page of results. This element will be empty when there are no previous pages.
NextPageURL string The URI to the next set of results. This element will be empty when there are no next pages

Data element

The Data parent element contains a ProfileSummary child element for each included travel profile.

ProfileSummary

The ProfileSummary element contains the profile information for the response and it contains the following child elements:

Element Name Data Type Description
Status string Current status of the user: Active or Inactive.
LoginID string The SAP Concur user login ID.
XMLProfileSyncID string The user’s XML Profile Sync ID, if available.
ProfileLastModifiedUTC string The date, in UTC, when the travel profile was last modified. Format: YYYY-MM-DDThh:mm:ss.

Example

This example gets the list of travel profile summaries modified after January 1 2015.

Request

GET {InstanceURI}/api/travelprofile/v2.0/summary?LastModifiedDate=2015-01-01T01:00:00 HTTP/1.1
Authorization: OAuth {access token}

Response

HTTP/1.1 200 OK
Content-Type: application/xml

<ConnectResponse>
  <Metadata>
    <Paging>
      <TotalPages>1</TotalPages>
      <TotalItems>2</TotalItems>
      <Page>1</Page>
      <ItemsPerPage>200</ItemsPerPage>
      <PreviousPageURL />
      <NextPageURL />
    </Paging>
  </Metadata>
  <Data>
    <ProfileSummary>
      <Status>Active</Status>
      <LoginID>mariab@company1.com</LoginID>
      <XmlProfileSyncID>`string`123</XmlProfileSyncID>
      <ProfileLastModifiedUTC>2015-01-01T01:00:00</ProfileLastModifiedUTC>
    </ProfileSummary>
    <ProfileSummary>
      <Status>Inactive</Status>
      <LoginID>peterk@company1.com</LoginID>
      <XmlProfileSyncID>`string`456</XmlProfileSyncID>
      <ProfileLastModifiedUTC>2015-01-01T01:00:00</ProfileLastModifiedUTC>
    </ProfileSummary>
  </Data>
</ConnectResponse>