Hotel v2 - Cancel

This API has been deprecated.

Deprecation Date: 10/14/2022

Partners and customers using a deprecated API should contact SAP Concur and discuss moving to the latest versions.

Learn more in the API Lifecycle & Deprecation Policy.

Message used to indicate to the hotel supplier that a given reservation should be cancelled.

SOAPAction OTA Name Message Structure
cancel Cancel OTA_CancelRQ


<?xml version="1.0" encoding="UTF-8"?>
<Envelope xmlns="">
  <Header xmlns="">
    <authentication xmlns="">
  <Body xmlns="">
    <OTA_CancelRQ xmlns="" EchoToken="test_request_id" Version="3"
                  PrimaryLangID="en" AltLangID="en" CancelType="Cancel">
        <Source ISOCurrency="USD">
          <RequestorID Type="1" ID="HTL011235"></RequestorID>
      <UniqueID Type="14" ID="11112222"></UniqueID>


Name Type Description
UniqueID complex Required Element to hold the type and the ID of the reservation to be cancelled.


Name Type Description
Type string Required UniqueID with Type of 14 identifies the reservation to cancel.
ID stringLength1to32 Required A unique identifying value assigned by the creating system.


The maximum allowed size of OTA_CancelRS is 150 KB. Any response that exceeds this limit shall be dropped.

<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope xmlns:soap="">
  <SOAP-ENV:Header xmlns:SOAP-ENV=""/>
    <OTA_CancelRS xmlns="" Version="3" Status="Cancelled">
      <UniqueID ID="11112222" Type="14"/>
      <UniqueID ID="12122" Type="15"/>


Name Type Description
Status string Required Supported values: Cancelled, Unsuccessful
Success successType An element that is not intended to contain any data. The mere presence of a success element within the response message indicates that the incoming request message was processed successfully.
UniqueID string Required See UniqueID above. SAP Concur expects two (2) UniqueIDs to be returned in the response. The first with an Type of 14 containing the original reservation number, and the second Type of 15 containing a confirmation number. Both elements are mandatory.

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