Hotel v4 Supported Error Codes
Below is the list of supported OTA error codes. Please refer to official OTA code list for details.
Note: These codes were correct at the time of publication. Please check the official OTA code list to confirm accuracy.
Error Codes
| Error Code | Description |
|---|---|
| 35 | Credit card guarantee not accepted at property |
| 69 | Minimum stay criteria not fulfilled |
| 70 | Maximum stay criteria not fulfilled |
| 86 | Cannot cancel - itinerary complete |
| 87 | Booking reference invalid |
| 91 | System busy please try later |
| 92 | Booking temporarily unavailable |
| 95 | Booking already cancelled |
| 96 | Duplicated itinerary |
| 97 | Booking reference not found |
| 98 | Accommodation not found in booking |
| 99 | Booking not owned by requester |
| 103 | Cannot access - itinerary complete |
| 117 | Cannot access booking details |
| 118 | Booking status invalid |
| 119 | Accommodation cannot be changed |
| 187 | System currently unavailable |
| 193 | Cancellation process failed |
| 240 | Credit card has expired |
| 241 | Expiration date is invalid |
| 242 | Credit card is invalid or missing |
| 254 | Reservation date has passed |
| 264 | Reservation cannot be cancelled |
| 314 | Required data missing: country of residence |
| 321 | Required field missing |
| 363 | Invalid number of nights |
| 365 | Error - credit card |
| 375 | Hotel not active |
| 381 | Invalid check in date |
| 382 | Invalid check out date |
| 385 | Invalid confirmation or cancellation number |
| 400 | Invalid property code |
| 409 | Maximum length of stay restriction |
| 411 | Minimum length of stay restriction |
| 424 | No hotels found which match this input |
| 427 | No rooms available for requested dates |
| 438 | Requested rate not available |
| 506 | Credit card not accepted at property |
| 561 | Loyalty program not found |
| 570 | Cannot cancel - arrival too close - call property |
| 623 | Invalid frequent guest number |
| 746 | Name or frequent guest number required |
| 783 | Room or rate not found |
| 890 | Virtual card not accepted |
| 891 | Cvv code is missing or invalid |